How to Find Your UAN (Universal Account Number)
Find your 12-digit UAN through the EPFO member portal, your employer, your salary slip, or a missed call — step-by-step with documents required and common mistakes.
- Last verified
- 20 June 2026
- Official site
- epfindia.gov.in ↗
- Application Mode
- Online
- Validity
- Permanent
- Issuing Authority
- EPFO
- Online
- Available
- Offline
- Not available
If you've ever contributed to the Employees' Provident Fund (EPF) in India, you already have a Universal Account Number (UAN) — a 12-digit identity that stays with you for life and ties together every job you ever take.
The fastest way to find your UAN is through the EPFO Unified Member Portal, but you can also recover it from your salary slip, ask your HR team, or use the EPFO missed-call service. All routes are free and take just a few minutes.
This guide walks through the official portal flow first (it works for everyone with a registered mobile number), then covers the fallbacks for the cases where the portal doesn't cooperate.
Eligibility
- You are (or were) employed in an organisation covered under the EPF Act, 1952.
- Your employer has activated EPF contributions for you.
- You have your Aadhaar, PAN, or registered mobile number handy for verification.
Required documents
Aadhaar number
OptionalPrimary identity verification on the Know Your UAN page.
Used to authenticate your identity on the EPFO portal.
PAN
OptionalAlternative identity verification if Aadhaar lookup fails.
Alternative identifier accepted on the Know Your UAN page.
Registered mobile number
RequiredOTP delivery and identity confirmation during UAN lookup.
Must be the mobile linked with your EPFO record — needed for OTP.
Member ID or PF number
OptionalFallback identifier if the mobile + Aadhaar/PAN route is blocked.
Optional — useful if Aadhaar/PAN lookup fails. Format: RGBNG00012340000123456.
Step-by-step process
- 1
Open the EPFO Member Portal
Go to the official Unified Member Portal at unifiedportal-emp.epfindia.gov.in/epfo and click 'Know your UAN'.
unifiedportal-emp.epfindia.gov.in ↗ - 2
Enter your registered mobile number
Type the mobile number registered with your employer for EPF, fill the captcha, and click 'Request OTP'.
- 3
Verify with OTP
Enter the 6-digit OTP sent to your mobile and click 'Validate OTP'.
- 4
Provide Aadhaar or PAN
On the next screen, choose Aadhaar or PAN, enter the number, fill your name and date of birth exactly as on EPFO records.
- 5
Receive UAN on your mobile
After successful verification, EPFO sends your 12-digit UAN to your registered mobile number via SMS.
- 6
Alternative — ask your employer
Your UAN is printed on most monthly salary slips and on the EPF statement your employer files. Ask HR or payroll if the portal lookup fails.
- 7
Alternative — missed call service
From your registered mobile, give a missed call to 9966044425. EPFO will SMS your UAN and last contribution details back.
Official website
Always confirm critical details here
epfindia.gov.in
Who issues this?
- Issuing Office
- Employees' Provident Fund Organisation (EPFO)
- Approving Officer
- PF Commissioner
- For Offline Applications
- Nearest EPFO regional office
What happens after applying
- 1
Mobile number confirmed
Identify the mobile number registered with EPFO when you joined your employer.
- 2
OTP verified
Enter the OTP sent to your registered mobile on the Know Your UAN page.
- 3
Identity confirmed
Provide Aadhaar or PAN along with name and date of birth to confirm ownership.
- 4
UAN received
Your 12-digit UAN is sent by SMS to your registered mobile number.
Common mistakes & rejection reasons
Using a mobile number other than the one registered with EPFO
Why: EPFO's OTP goes to the specific mobile you or your employer registered on Form 11. A different number will not receive the OTP.
Fix: Ask your employer or HR which mobile number is on file with EPFO. If it has changed, request an update through your employer's EPF portal.
Mismatch in name or date of birth
Why: EPFO matches your name and DOB exactly as the employer entered them. Nicknames, initials, or date format variations cause mismatch errors.
Fix: Ask HR for the exact name and DOB format on EPFO records, then enter those precisely.
Expecting a new UAN when switching jobs
Why: UAN is a lifetime number. When you switch jobs, your new employer links a new Member ID under your existing UAN — a new UAN is not generated.
Fix: Check for your existing UAN first using this guide. Share that UAN with your new employer on Form 11.
Not finding UAN on salary slip
Why: Some employers do not print UAN on older salary slips, particularly before the EPFO made it mandatory.
Fix: Check your Form 11 acknowledgement or EPFO SMS from when you first joined. Ask HR for the UAN directly if older slips don't show it.
Blocked OTP after multiple wrong attempts
Why: Repeated incorrect captcha or OTP entries can temporarily block the Know Your UAN service.
Fix: Wait 30 minutes before retrying. Use the missed-call fallback (9966044425) in the interim.
UAN not allotted yet
Why: UAN is generated after the employer files the first ECR. If you've just joined, there may be a 1–2 month wait.
Fix: Confirm with HR that your details were submitted on the employer portal. If more than 2 months have passed, ask HR to follow up with EPFO.
Special situations
Mobile number linked to EPFO is no longer active▾
OTP delivery will fail. You must ask your employer to update the mobile number on the EPFO employer portal before any lookup can proceed.
Multiple UANs in the system under the same person▾
This is a data anomaly. You may receive the UAN of a duplicate account. Identify which UAN holds your actual PF balance and raise a consolidation request on the EPFO portal.
Never received Form 11 acknowledgement or salary slip with UAN▾
New hires at small companies sometimes miss the UAN communication. Use the portal lookup or missed-call service as the primary discovery mechanism.
Employer is non-responsive or no longer reachable▾
Use the EPFO portal's Know Your UAN flow with Aadhaar or PAN. If that also fails, visit the nearest EPFO regional office with proof of employment.
Frequently asked questions
How long is a UAN?▾
UAN is always exactly 12 digits — no letters, no spaces.
Do I get a new UAN when I change jobs?▾
No. UAN is for life. When you join a new employer, give them your existing UAN so they can link your new Member ID under it.
What if my registered mobile number is no longer active?▾
Ask your current or most recent employer to update your mobile number on the EPFO portal before attempting the lookup.
Can I find UAN without Aadhaar?▾
Yes — you can use PAN or your PF Member ID instead. However, Aadhaar is required separately to activate UAN and access most EPFO services.
Is the Know Your UAN service free?▾
Yes. The EPFO portal's Know Your UAN service is completely free to use. There is no charge from EPFO, though standard SMS charges may apply if your mobile carrier charges for OTP messages.
What is a Member ID and how is it different from a UAN?▾
Member ID (also called PF number) is assigned by each employer and is unique to your employment with them. UAN is a single lifetime identifier that links all your Member IDs together. Format of Member ID: RGBNG00012340000123456.
Can I find UAN from the UMANG app?▾
Yes. Install UMANG (Google Play / App Store), search for EPFO, and use the 'Know Your UAN' section. The flow is the same as the web portal.
What if I never received an SMS from EPFO when I joined?▾
Some employers delay UAN communication. Check your salary slips, HR letters, or EPFO letters. Use the portal Know Your UAN flow as the most reliable alternative.
Can I have more than one UAN?▾
You should not — each person should have exactly one UAN. If duplicate UANs were generated by mistake, raise a consolidation request on the EPFO member portal.
What is the format of the PF Member ID?▾
Member ID format is: Regional Code (2 letters) + District Code (2 letters) + Establishment Code + Extension + Account Number. Example: MHBAN0001230000001234. Your employer can give you the exact Member ID.
I found my UAN. What should I do next?▾
If your UAN is not yet activated, complete the activation on the EPFO member portal. Then add your KYC (Aadhaar, PAN, bank account) to enable online claims and transfers.
Can I find UAN for a deceased family member?▾
EPFO does not provide a direct portal service for this. Contact the nearest EPFO regional office with proof of relationship and the deceased's employment documents to initiate nominee/settlement proceedings.
What if the EPFO Know Your UAN page returns no results?▾
This usually means the mobile number entered doesn't match EPFO records, or the employer hasn't filed the first ECR yet. Try with Aadhaar or PAN. If still no result, contact HR or visit the EPFO regional office.
Is the missed-call UAN service available 24/7?▾
Yes. The missed-call service (9966044425) is available round the clock and returns an SMS with your UAN and latest PF balance.
Will I be charged for the missed-call UAN service?▾
It is a missed call — you hang up before the call connects, so you are typically not charged. However, standard call rates from your carrier may apply for a fraction of a second.
Official sources
- EPFO Unified Member Portal ↗
unifiedportal-emp.epfindia.gov.in
Official portal for the Know Your UAN service.
- EPFO Official Website ↗
epfindia.gov.in
Main EPFO site with regional office contacts and service information.
- EPFO Grievance Portal (EPFiGMS) ↗
epfigms.gov.in
For raising issues when UAN lookup fails and employer is non-responsive.
Disclaimer: This guide is for informational purposes only. Government portals, document requirements, and fees can change without notice. Always verify the latest requirements on the official website before you apply. Last verified on 20 June 2026.