Install and Use the mAadhaar App
Install and Use the mAadhaar App — specific eligibility, documents, portal steps, verification stages, common mistakes, and practical FAQs.
- Last verified
- 18 August 2026
- Official site
- uidai.gov.in ↗
- Application Mode
- Online & Offline
- Issuing Authority
- UIDAI
- Online
- Available
- Offline
- Available
Install and Use the mAadhaar App is handled through UIDAI and, where applicable, the office serving the relevant address, vehicle, employer, tax record, or place of occurrence. The exact form and verification route depend on the record in question.
Start with the official portal linked above, use the specific option named in the steps, and retain the acknowledgement or reference. For a case that falls outside the examples here, verify the route with UIDAI digital services.
Eligibility
- You meet the service conditions published by UIDAI.
- Your identity and supporting records can be verified by the issuing authority.
Required documents
Aadhaar number
RequiredSupports the Install and Use the mAadhaar App application or status check.
Use the current checklist published by UIDAI; carry the original when the office may inspect it.
PDFJPGOriginalMobile number registered with Aadhaar for OTP verification
RequiredSupports the Install and Use the mAadhaar App application or status check.
Use the current checklist published by UIDAI; carry the original when the office may inspect it.
PDFJPGOriginalA compatible Android or iOS device
RequiredSupports the Install and Use the mAadhaar App application or status check.
Use the current checklist published by UIDAI; carry the original when the office may inspect it.
PDFJPGOriginalAccess to the official app store listing
RequiredSupports the Install and Use the mAadhaar App application or status check.
Use the current checklist published by UIDAI; carry the original when the office may inspect it.
PDFJPGOriginal
Step-by-step process
- 1
Install mAadhaar
Open Google Play or the App Store and install the UIDAI mAadhaar app published by the official authority.
- 2
Verify the mobile
Launch the app, enter your Aadhaar number, and complete OTP verification on the mobile registered with UIDAI.
- 3
Set the app passcode
Set the four-digit app passcode and add the Aadhaar profile only on a device you control.
- 4
Use the Aadhaar profile
Use the profile to view the QR code, check enrolment or update status, and raise a complaint.
- 5
Share or secure Aadhaar
For offline e-KYC, choose the sharing option and authenticate with the requested OTP; for TOTP or biometric controls, follow the security screen shown in the app.
Official website
Always confirm critical details here
uidai.gov.in
Who issues this?
- Issuing Office
- UIDAI digital services
What happens after applying
- 1
Application or status request submitted
The UIDAI portal or office records the request and provides a reference where applicable.
- 2
Record and document checks
UIDAI compares the submitted information with its records and supporting evidence.
- 3
Verification or clarification
The applicant or employer may need to answer a query, attend an office, or provide an additional record.
- 4
Record updated or document issued
The final status, certificate, card, licence, or departmental response is made available through the prescribed channel.
Common mistakes & rejection reasons
Selecting the wrong service or jurisdiction
Why: The department routes records by service, address, employer, vehicle, or event jurisdiction.
Fix: Confirm the responsible office and exact service name on the department portal before submitting.
Entering details that do not match the source record
Why: A spelling, date, address, or reference-number mismatch can stop an automated match.
Fix: Copy the value from the original record and review the completed form before authentication.
Uploading an incomplete or unreadable file
Why: Cropped pages, blurred text, unsupported formats, and password-protected PDFs can fail document checks.
Fix: Upload the complete, legible record in the format shown by the portal and retain the original.
Missing a department query
Why: An unanswered clarification can leave the request unresolved or send it back for correction.
Fix: Monitor the official account and registered contact channel, then answer through the same route.
Using an unofficial link or agent form
Why: A private page may collect identity information without being connected to the issuing authority.
Fix: Start at the official URL in this guide and verify the domain before entering credentials.
Special situations
A name or date differs across records▾
Ask the issuing authority which correction evidence is accepted.
Frequently asked questions
What can mAadhaar do?▾
The app can display an Aadhaar QR code, share offline e-KYC, check enrolment or update status, lock or unlock biometrics, manage Aadhaar authentication controls, and raise complaints.
How do I set up mAadhaar?▾
Install the official app, enter the Aadhaar number, verify the registered mobile with OTP, and set a four-digit passcode. The registered mobile is required for profile activation.
What is offline e-KYC sharing?▾
Offline e-KYC creates a shareable QR-based record containing permitted identity details such as name, photo, and address. It is designed to avoid exposing the Aadhaar number itself to the recipient.
What is TOTP in mAadhaar?▾
TOTP is an eight-digit authentication code generated by the app for Aadhaar services. It is useful when an SMS OTP cannot be received, subject to the service accepting TOTP.
What happens when biometrics are locked?▾
Fingerprint and iris authentication cannot be used while the biometric lock is active. Unlock the control before a service that requires biometric Aadhaar authentication.
Can I use mAadhaar on another phone?▾
You can activate a profile on a device after the registered mobile completes verification. Remove the profile from a device you no longer control and protect the app passcode.
Does the QR code reveal my Aadhaar number?▾
The offline e-KYC sharing flow is designed to provide the permitted identity fields without sharing the Aadhaar number itself. Review the preview before sharing it.
What if I do not receive the OTP?▾
Confirm that the mobile is registered with Aadhaar and has network access. If OTP delivery remains unavailable, use an accepted TOTP or visit an authorised centre for the service you need.
Why does mAadhaar need my registered mobile?▾
UIDAI uses the registered mobile for profile activation and authentication. A different phone number cannot complete the normal profile setup.
Can I share the QR code with a service provider?▾
Review the preview and share it only with a legitimate recipient. The offline e-KYC flow is designed to avoid exposing the Aadhaar number itself.
When should I unlock biometrics?▾
Unlock only for a service that requires fingerprint or iris authentication, then lock the control again after the authentication is complete.
What if I forget the app passcode?▾
Use the app's reset or profile-removal flow and complete UIDAI verification again. Do not use a third-party recovery service.
Can TOTP replace SMS OTP?▾
TOTP can be used where the Aadhaar service accepts it. Generate the code in mAadhaar and enter it before it expires.
Does mAadhaar store my profile on every phone?▾
A profile is activated on the device where you complete OTP verification. Remove it from any device you no longer control.
Can I raise a UIDAI complaint in the app?▾
Yes. Use the complaint option, retain the complaint reference, and track the response through UIDAI's official support route.
Official sources
- UIDAI ↗
uidai.gov.in
Official source for Install and Use the mAadhaar App.
Disclaimer: This guide is for informational purposes only. Government portals, document requirements, and fees can change without notice. Always verify the latest requirements on the official website before you apply. Last verified on 18 August 2026.