Download e-PAN
Download e-PAN — specific eligibility, documents, portal steps, verification stages, common mistakes, and practical FAQs.
- Last verified
- 18 August 2026
- Official site
- incometax.gov.in ↗
- Application Mode
- Online & Offline
- Issuing Authority
- Income Tax Department, Protean, and UTIITSL
- Online
- Available
- Offline
- Available
Download e-PAN is handled through Income Tax Department, Protean, and UTIITSL and, where applicable, the office serving the relevant address, vehicle, employer, tax record, or place of occurrence. The exact form and verification route depend on the record in question.
Start with the official portal linked above, use the specific option named in the steps, and retain the acknowledgement or reference. For a case that falls outside the examples here, verify the route with Income Tax e-Filing portal or authorised PAN issuer.
Eligibility
- You meet the service conditions published by Income Tax Department, Protean, and UTIITSL.
- Your identity and supporting records can be verified by the issuing authority.
Required documents
PAN number or application coupon number
RequiredSupports the Download e-PAN application or status check.
Use the current checklist published by Income Tax Department, Protean, and UTIITSL; carry the original when the office may inspect it.
PDFJPGOriginalDate of birth or incorporation date
RequiredSupports the Download e-PAN application or status check.
Use the current checklist published by Income Tax Department, Protean, and UTIITSL; carry the original when the office may inspect it.
PDFJPGOriginalAadhaar number where the issuer asks for it
RequiredSupports the Download e-PAN application or status check.
Use the current checklist published by Income Tax Department, Protean, and UTIITSL; carry the original when the office may inspect it.
PDFJPGOriginalMobile number or email registered with the PAN application
RequiredSupports the Download e-PAN application or status check.
Use the current checklist published by Income Tax Department, Protean, and UTIITSL; carry the original when the office may inspect it.
PDFJPGOriginal
Step-by-step process
- 1
Open the issuer portal
Use the Protean PAN portal or UTIITSL PAN services; begin from the issuer's official site rather than a search advertisement.
- 2
Choose Download e-PAN
Choose Download e-PAN and enter PAN plus the requested date-of-birth details, or use the application coupon number where UTIITSL offers that route.
- 3
Complete OTP verification
Complete OTP verification on the registered contact channel.
- 4
Open the PDF
Download the digitally signed PDF and open it with the password formed from the date of birth in DDMMYYYY format if prompted.
- 5
Check the PAN details
Check the name, PAN, photograph, and digital signature before using the file for tax or KYC work.
Official website
Always confirm critical details here
incometax.gov.in
Who issues this?
- Issuing Office
- Income Tax e-Filing portal or authorised PAN issuer
What happens after applying
- 1
Application or status request submitted
The Income Tax Department, Protean, and UTIITSL portal or office records the request and provides a reference where applicable.
- 2
Record and document checks
Income Tax Department, Protean, and UTIITSL compares the submitted information with its records and supporting evidence.
- 3
Verification or clarification
The applicant or employer may need to answer a query, attend an office, or provide an additional record.
- 4
Record updated or document issued
The final status, certificate, card, licence, or departmental response is made available through the prescribed channel.
Common mistakes & rejection reasons
Selecting the wrong service or jurisdiction
Why: The department routes records by service, address, employer, vehicle, or event jurisdiction.
Fix: Confirm the responsible office and exact service name on the department portal before submitting.
Entering details that do not match the source record
Why: A spelling, date, address, or reference-number mismatch can stop an automated match.
Fix: Copy the value from the original record and review the completed form before authentication.
Uploading an incomplete or unreadable file
Why: Cropped pages, blurred text, unsupported formats, and password-protected PDFs can fail document checks.
Fix: Upload the complete, legible record in the format shown by the portal and retain the original.
Missing a department query
Why: An unanswered clarification can leave the request unresolved or send it back for correction.
Fix: Monitor the official account and registered contact channel, then answer through the same route.
Using an unofficial link or agent form
Why: A private page may collect identity information without being connected to the issuing authority.
Fix: Start at the official URL in this guide and verify the domain before entering credentials.
Special situations
A name or date differs across records▾
Ask the issuing authority which correction evidence is accepted.
Frequently asked questions
Is e-PAN legally valid?▾
A digitally signed e-PAN PDF is valid as the PAN document for tax and KYC purposes. Check that the PDF signature and PAN details display correctly after download.
Where can I download e-PAN?▾
Use the Protean PAN portal or UTIITSL's official PAN service. The route depends on the issuer and the application record associated with your PAN.
What is the e-PAN PDF password?▾
The standard password is the date of birth in DDMMYYYY format. For a non-individual holder, use the date of incorporation or formation in the format accepted by the issuer.
What if I do not receive the OTP?▾
Confirm the registered mobile or email and use the issuer's recovery or update route. Do not use an agent's phone to receive an OTP for your PAN.
Can I download e-PAN after receiving the physical card?▾
Yes, where the issuer provides the download route for the PAN record. Enter the PAN and identity details requested by the official service.
Protean cannot find my application. What should I check?▾
Check the PAN, acknowledgement, and date details against the receipt. If the record is still unavailable, contact Protean or the Income Tax help desk using the official contact page.
Can I print the e-PAN?▾
Yes. Print the PDF after checking its digital signature and legibility. Keep the original digitally signed file as well because it preserves the electronic validation.
What if the name on e-PAN is wrong?▾
Do not download repeated copies to fix the record. Submit a PAN correction request through Protean or UTIITSL and provide the evidence for the required change.
Can I use e-PAN for bank KYC?▾
A digitally signed e-PAN is accepted as the PAN document for tax and KYC purposes. Keep the original PDF so its signature can be checked.
What if the PDF password fails?▾
Try the date of birth or incorporation date in DDMMYYYY format, with no spaces. If it still fails, use the issuer's help route.
Can I download from both issuers?▾
Use the issuer connected to your PAN or application record. Protean and UTIITSL may show different lookup fields.
What if my registered email is inaccessible?▾
Use the issuer's contact-update or recovery route. Do not ask another person's email to receive a PAN authentication code.
Does downloading e-PAN change my PAN?▾
No. Downloading creates a copy of the existing digitally signed PAN record; it does not issue a new number.
What if the digital signature shows an error?▾
Open the file in a PDF reader that supports digital signatures and validate the signature. Ask the issuer if the signature remains invalid.
Can a company download e-PAN?▾
A non-individual holder can use the issuer's entity details and incorporation date where that route is provided. Follow the issuer's current instructions.
Official sources
- Income Tax Department, Protean, and UTIITSL ↗
incometax.gov.in
Official source for Download e-PAN.
Disclaimer: This guide is for informational purposes only. Government portals, document requirements, and fees can change without notice. Always verify the latest requirements on the official website before you apply. Last verified on 18 August 2026.